For general questions about InnerGeo, account access, saved results, reports, or platform features, contact our support team.
Support & Enquiries
Contact InnerGeo
Contact us for account support, privacy questions, payment or refund enquiries, technical issues, or general questions about InnerGeo.
Last updated: 8 August 2026
General support
Payment & refund support
For payment or refund enquiries, provide the email address associated with the transaction and sufficient purchase details to help us locate the payment. Never send full card numbers, passwords, or card security codes.
Privacy requests
Privacy-related questions, account-data requests, or concerns about the processing of personal information may be submitted through the same support channel.
Business operator
InnerGeo is operated by Kylin International Trading (Pty) Ltd, a company registered in South Africa.
Support email
Email: support@innergeo.app
Phone & WhatsApp
Phone / WhatsApp: +27 74 049 9999
Response time
We aim to respond to support enquiries within two business days. Complex payment, security, or privacy matters may require additional time for investigation.